Workplace Communication

What you will learn

• Introduce yourself and your skills with clarity
• Handle workplace phone and face-to-face interactions
• Write simple emails and leave forms
• Prepare for common interview questions

Syllabus

1. 1

   Professional presence

   3 lessons

2. 2

   Listening & teamwork

   3 lessons

3. 3

   Written workplace English

   4 lessons

4. 4

   Customer / patient facing basics

   3 lessons

5. 5

   Interview practice

   3 lessons

6. 6

   Assessment & certificate

   2 lessons